Helpdesk Role (Korean Language)

Job Type: Full Time

Location: Remote

Language: Korean

Job Description

We are looking for a dedicated Helpdesk professional with strong Korean language skills to provide technical and customer support to our global users. This is a full-time remote position.

Key Responsibilities

• Handle customer queries via email, chat, and calls in Korean
• Provide first-level technical and application support
• Log, track, and resolve support tickets
• Coordinate with internal teams for issue resolution
• Maintain high customer satisfaction levels

Required Skills & Qualifications

• Fluency in Korean (written and spoken)
• Basic knowledge of helpdesk / customer support processes
• Good communication skills in English
• Willingness to work in shifts if required
• Prior helpdesk experience is a plus

Apply Now

Send your updated CV to: hr@yourcompany.com
Mention "Helpdesk Role (Korean Language)" in the subject line.